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FAQ

Frequently Asked Questions

What will I do at New Student Orientation?

Check out the June program schedule. At NSO, you will meet with your residence hall leadership team, learn about your academic program, pick up your Mountaineer Card, explore the services available to encourage your success, meet with an academic adviser and register for classes.

Do transfer students attend NSO?

New transfer students have their own orientation program, called Transfer NSO

Do international students attend NSO?

New international students have their own orientation program, called New International Student Orientation.

What should I do after registering for NSO?

If you already attended orientation in June, make sure you complete everything you need to prior to starting classes in August! Review the June NSO Next Steps.

Is there a fee for NSO?

Yes. There is a $125 fee for NSO no matter which session you attend. This fee will be added to your fall bill, which you will see after you attend NSO. 

Do I need to take a placement exam?

WVU offers placement options for math, chemistry and world languages.  Learn about placement exams. 

How do I schedule for classes?

Did you know that you already have access to a tool that can help you answer questions about majors and degree requirements? Prepare for your scheduling session at NSO by exploring DegreeWorks. DegreeWorks is an online advising tool that lets you track your progress toward graduation. It’s like a GPS to your future — and the  DegreeWorks video will show you how start your journey now, before you even arrive on campus. You can  access DegreeWorks using your WVU Login. You can also find and view the program of study for your major in the  undergraduate catalog.  

What if I want to change my major?

If you are considering a  major change, please do so at least one week before your Orientation session. Not sure what you want to study? Use Career Services'  FOCUS2 exam to explore majors and career paths.

What are my rights as a student?

The Family Educational Rights and Protection Act, or FERPA, protects your rights as a student. If you want to share your WVU information (including academics, financial aid, housing and your student account) with your parents or guardians, you can grant them full or partial access in the Parent/Guest Portal. Once you submit, your parent or guardian will also need to finalize their access. Be sure to set a FERPA passphrase in case your parent or guardian needs to contact University offices on your behalf. Full instructions can be found at the  Parent/Guest Portal website.

How often should I check my WVU email? 

It is important to access your WVU email daily. Log in at  WVU Portal to access your email and student account.

How do I submit proof of health insurance and immunizations?

WVU students are required to have health insurance and will be automatically enrolled in the WVU Aetna student health insurance plan. If you already have health insurance that meets the minimum  requirements, you can opt out of the WVU Aetna plan by completing the online student health insurance waiver at the  Student Insurance Office website. You’ll be asked to confirm that you’ve received the required  immunizations as part of the waiver. If you won’t be opting out of the WVU Aetna plan, complete the separate immunization questionnaire available on the Student Insurance Office website. 

What services are available for students?

College can be challenging, so it's important to have help along the way. Explore all of the services that WVU provides to keep students safe, healthy, happy, connected and well fed in this student services video

What services are available for parents?

Encourage your parent or guardian to join the  Mountaineer Parents Club to stay connected and help support you while you are at WVU. The Parents Club is free to join and offers many benefits in addition to organizing events, such as Summer Send-offs and Fall Family Weekend. 

How do I pay for college? 

Everyone’s biggest question about college is, “How am I going to pay for this?” Use the cost estimate calculator to estimate your cost of attendance.

WVU is a great investment, and  understanding your financial aid package will show you how we can help you fund that investment.

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