Frequently Asked Questions
I attended NSO. Now what?
What will I do at New Student Orientation?
Check out the schedule. At NSO, you will meet with your residence hall leadership team, learn about your academic program, have your photo taken for your official Mountaineer ID card, explore the services available to encourage your success, meet with an academic adviser and register for classes.
What should I do after registering for NSO?
If you already attended orientation in June, make sure you complete everything you need to prior to starting classes on August 16! Review the June NSO Next Steps.
Do I need to take a placement exam?
WVU offers placement options for math, chemistry and world languages. Learn about placement exams.
How do I schedule for classes?
Did you know that you already have access to a tool that can help you answer questions about majors and degree requirements? Prepare for your Orientation scheduling session by exploring DegreeWorks. DegreeWorks is an online advising tool that lets you track your progress toward graduation. It’s like a GPS to your future — and the DegreeWorks video will show you how start your journey now, before you even arrive on campus. You can access DegreeWorks using your WVU Login. You can also find and view the program of study for your major in the undergraduate catalog.
How do I order textbooks?
You can order and pay for your books and supplies online by following these steps:
- Go to STAR.
- Select STAR Information System Login and enter your WVU Login credentials.
- Inside STAR, select the Student Services and Housing tab.
- Select Registration Menu.
- Select WVU Bookstore.
- Select a term from the drop down menu to order your books.
Need additional help? See brief video with screenshots.
* See additional information for Financial Aid payments during the checkout process. Deadline for Financial Aid payment is August 2.
What if I want to change my major?
If you are considering a major change, please do so at least one week before your Orientation session. Not sure what you want to study? Use Career Services' FOCUS2 exam to explore majors and career paths.
What are my rights as a student?
The Family Educational Rights and Protection Act, or FERPA, protects your rights as a student. If you want to share your WVU information (including academics, financial aid, housing and your student account) with your parents or guardians, you can grant them full or partial access in the Parent/Guest Portal. Once you submit, your parent or guardian will also need to finalize their access. Be sure to set a FERPA passphrase in case your parent or guardian needs to contact University offices on your behalf. Full instructions can be found at the Parent/Guest Portal website.
How often should I check my WVU email?
It is important to access your WVU email daily. Log in at WVU Portal to access your email and student account.
How do I submit proof of health insurance and immunizations?
WVU students are required to have health insurance and will be automatically enrolled in the WVU Aetna student health insurance plan at a cost of $912 per semester (if eligible). If you already have health insurance that meets the minimum requirements, you can opt out of the WVU Aetna plan by completing the online student health insurance waiver at the Student Insurance Office website. This waiver is due August 22, 2017. You’ll be asked to confirm that you’ve received the required immunizations as part of the waiver. If you won’t be opting out of the WVU Aetna plan, complete the separate immunization questionnaire available on the Student Insurance Office website.
What services are available for students?
College can be challenging, so it's important to have help along the way. Explore all of the services that WVU provides to keep students safe, healthy, happy, connected and well fed in this student services video.
What services are available for parents?
Encourage your parent or guardian to join the Mountaineer Parents Club to stay connected and help support you while you are at WVU. The Parents Club is free to join and offers many benefits in addition to organizing events, such as Summer Send-offs, Fall Family Weekend and Spring Family Weekend.
How do I pay for college?
WVU’s New Student Orientation is almost here, and we know you have questions. And everyone’s biggest question about college is, “How am I going to pay for this?” Use the cost estimate calculator to estimate your cost of attendance.WVU is a great investment, and understanding your financial aid package will show you how we can help you fund that investment.